Misc
Pricing
Flexible pricing plans for developers and enterprises to build with VLM Run.
Simple, transparent pricing
Choose the plan that works best for your project. All plans include access to our core Vision Language Model capabilities with structured JSON outputs.Credit-based pricing
All applications use a credits-based system with three detail levels and optional grounding. The current conversion rate is:100 credits = $1
document.*, image.*, and healthcare.* domains charge per page, while audio.* and video.* domains charge per duration-based segment:
Credit costs by domain
| Domain | Credits per Page / Image / 5-min Segment | Grounding (Add-on) | ||
|---|---|---|---|---|
lo | auto | hi | ||
document.* | 1 | 2 | 4 | +2 |
document.markdown | 1 | 4 | 6 | - |
image.* | 1 | 2 | 4 | +2 |
healthcare.* | 1 | 2 | 4 | +2 |
audio.* | 1 | 1 | 2 | - |
video.* | 10 | 10 | 20 | - |
-
Grounding add-on:
document.*,image.*, andhealthcare.*domains support the Grounding add-on, which provides visual bounding boxes and confidence scores for detected entities. This add-on costs an additional 2 credits per page or image. -
Document Markdown:
document.markdownis optimized for markdown content and does not support the Grounding add-on. -
Audio / Video Transcription:
audio.*andvideo.*domains are charged per 5-minute segment. For example, a 12-minute audio file will be billed for 15-minutes, or 3 segments. -
Processing levels: The
lo,auto, andhicolumns represent increasing levels of processing quality and computational cost. - For all domains, a minimum of 2 segments is charged for audio/video files shorter than 10 minutes.
- If you need help estimating credits for your use case, please contact us.
Custom models
Custom models and specialized applications are charged at a fixed premium rate per page regardless of detail level used.| Domain / Application | Price Per Page or Image | Notes |
|---|---|---|
| Custom fine-tuned models | 6 | Your specialized models trained on custom data |
| Enterprise applications | 8 | Custom-built applications for specific use cases |
Custom models and applications use specialized processing that requires consistent computational resources regardless of detail settings. All custom models are charged comparably to the price of hi + grounding (6 credits) to account for the additional computational resources and custom-built applications.
Examples
Documents:- Invoice with
lo: 1 credit = $0.01 per page - Invoice with
auto: 2 credits = $0.02 per page - Invoice with
hi+grounding: 6 credits = $0.06 per page
- Classification with
lo: 1 credit = $0.01 per image
- 1-hour audio: 12 credits = $0.12
- 1-hour video: 120 credits = $1.20
- Fine-tuned models: 8 credits = $0.08 per page
Plan comparison
Here’s a full comparison of the features across all our current pricing tiers.| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Credits / Month | 100 (sign-up bonus) | 100,000 included | Unlimited |
| Rate Limit | 10 / min | 100 / min | No limits |
| Custom Models | Pre-configured only | Up to 5 | Unlimited |
| Support | Discord | Dedicated Slack | Dedicated Slack |
| Data Retention | Basic logs | Zero-Data Retention | Zero-Data Retention |
| Compliance | Basic | BAA | SOC2, HIPAA, BAA |
| Deployments | Cloud only | Cloud only | In-VPC available |
| Service Level Agreement | Community support | Standard support | Custom SLAs |
FAQ
How does the credits-based pricing work?
How does the credits-based pricing work?
For
document.*, image.*, and healthcare.* domains, each API call consumes fixed credits: lo (1 credit), auto (2 credits), hi (4 credits), with grounding adding +2 credits. For audio.* domains, you pay per 5-minute segment: lo (1 credit per segment), auto (1 credit per segment), hi (2 credits per segment). For video.* domains, you pay per 5-minute segment: lo (10 credits per segment), auto (10 credits per segment), hi (20 credits per segment). Credits are converted to dollars at $0.01 per credit.What's the difference between 'lo', 'auto', and 'hi' levels?
What's the difference between 'lo', 'auto', and 'hi' levels?
For documents/images:
lo (1 credit) offers basic processing, auto (2 credits) automatically optimizes quality, hi (4 credits) uses high-resolution processing. For audio: lo (1 credit per segment), auto (1 credit per segment), hi (2 credits per segment). For video: lo (10 credits per segment), auto (10 credits per segment), hi (20 credits per segment). hi is recommended for complex content with small text, detailed layouts, or when maximum accuracy is required.When should I use visual grounding?
When should I use visual grounding?
Visual grounding provides bounding boxes and confidence scores for extracted data, making it ideal for compliance, audit trails, and quality assurance. It’s particularly valuable in healthcare, finance, and legal applications where data accuracy verification is critical. Note: Grounding is only available for
document.*, image.*, and healthcare.* domains, not for audio.* or video.*.How does audio and video pricing work?
How does audio and video pricing work?
Audio and video processing uses 5-minute segment pricing instead of per-call pricing. Both audio and video files are charged per 5-minute segments (300 seconds each), with a minimum of 2 segments. For audio: cost is 1 credit per segment for
lo, 1 credit for auto, 2 credits for hi. For video: cost is 10 credits per segment for lo, 10 credits for auto, 20 credits for hi. Grounding is not available for audio or video processing.Can I upgrade or downgrade my plan anytime?
Can I upgrade or downgrade my plan anytime?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we’ll prorate any billing adjustments.
What happens if I exceed my plan limits?
What happens if I exceed my plan limits?
If you exceed your monthly credit limit, you’ll be charged our pay-as-you-scale rates for the additional usage. You can set usage alerts to monitor your consumption. Free plan users can purchase additional credits as needed.
Why do custom models cost more?
Why do custom models cost more?
Custom requested models and fine-tuned applications require specialized computational resources and processing pipelines. They’re charged at a fixed premium rate of 6 credits per call regardless of detail level to ensure consistent, high-quality performance for specialized use cases.
What payment methods do you accept?
What payment methods do you accept?
We bill using Stripe, and accept all major credit cards (Visa, MasterCard, American Express) and can arrange invoice billing for Enterprise customers.