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Simple, transparent pricing

Choose the plan that works best for your project. All plans include access to our core Vision Language Model capabilities with structured JSON outputs.

Credit-based pricing

All applications use a credits-based system with three detail levels and optional grounding. The current conversion rate is:

100 credits = $1

document.*, image.*, and healthcare.* domains charge per page, while audio.* and video.* domains charge per duration-based segment:

Domain Based Pricing

The pricing below applies to all document.generate and image.generate API calls.
DomainCredits per Page / Image / 5-min SegmentGrounding
(Add-on)
loautohi
document.*124+2
document.markdown146-
image.*124+2
healthcare.*124+2
audio.*112-
video.*101020-
  • Grounding add-on: document.*, image.*, and healthcare.* domains support the Grounding add-on, which provides visual bounding boxes and confidence scores for detected entities. This add-on costs an additional 2 credits per page or image.
  • Document Markdown: document.markdown is optimized for markdown content and does not support the Grounding add-on.
  • Audio / Video Transcription: audio.* and video.* domains are charged per 5-minute segment. For example, a 12-minute audio file will be billed for 15-minutes, or 3 segments.
  • Processing levels: The lo, auto, and hi columns represent increasing levels of processing quality and computational cost.
  • For all domains, a minimum of 2 segments is charged for audio/video files shorter than 10 minutes.
  • If you need help estimating credits for your use case, please contact us.

Agent-Based Pricing

Agent pricing is determined by the type of agent and the tools it uses:
Agent Type / ApplicationPrice Per Page or ImageNotes
All Redaction Agents
healthcare/phi-redaction, insurance/document-redaction, etc.
8Flat rate for all agents that perform PHI (Protected Health Information) redaction, regardless of detail level or options.
Other Agent ApplicationsVariesThe credit cost is based on the number of tools (sub-models or APIs) called by the agent during processing.
  • Each tool call incurs an additional credit cost.
  • Final cost = Base agent cost + Tool cost × Number of tools used
All PHI redaction agents are charged a fixed premium rate of 8 credits per page to reflect the additional compliance and security requirements. For other agent-based applications, the total credit cost will depend on the number and type of tools invoked by the agent during execution. Please refer to the agent documentation or contact support for detailed cost breakdowns for your specific use case.

Examples

Documents:
  • Invoice with lo: 1 credit = $0.01 per page
  • Invoice with auto: 2 credits = $0.02 per page
  • Invoice with hi + grounding: 6 credits = $0.06 per page
Images:
  • Classification with lo: 1 credit = $0.01 per image
Audio/Video:
  • 1-hour audio: 12 credits = $0.12
  • 1-hour video: 120 credits = $1.20
Custom models:
  • Fine-tuned models: 8 credits = $0.08 per page

Plan comparison

Here’s a full comparison of the features across all our current pricing tiers.
FeatureStarterProEnterprise
Credits / Month100 (sign-up bonus)100,000 includedUnlimited
Rate Limit10 / min100 / minNo limits
Custom ModelsPre-configured onlyUp to 5Unlimited
SupportDiscordDedicated SlackDedicated Slack
Data RetentionBasic logsZero-Data RetentionZero-Data Retention
ComplianceBasicBAASOC2, HIPAA, BAA
DeploymentsCloud onlyCloud onlyIn-VPC available
Service Level AgreementCommunity supportStandard supportCustom SLAs

FAQ

For document.*, image.*, and healthcare.* domains, each API call consumes fixed credits: lo (1 credit), auto (2 credits), hi (4 credits), with grounding adding +2 credits. For audio.* domains, you pay per 5-minute segment: lo (1 credit per segment), auto (1 credit per segment), hi (2 credits per segment). For video.* domains, you pay per 5-minute segment: lo (10 credits per segment), auto (10 credits per segment), hi (20 credits per segment). Credits are converted to dollars at $0.01 per credit.
For documents/images: lo (1 credit) offers basic processing, auto (2 credits) automatically optimizes quality, hi (4 credits) uses high-resolution processing. For audio: lo (1 credit per segment), auto (1 credit per segment), hi (2 credits per segment). For video: lo (10 credits per segment), auto (10 credits per segment), hi (20 credits per segment). hi is recommended for complex content with small text, detailed layouts, or when maximum accuracy is required.
Visual grounding provides bounding boxes and confidence scores for extracted data, making it ideal for compliance, audit trails, and quality assurance. It’s particularly valuable in healthcare, finance, and legal applications where data accuracy verification is critical. Note: Grounding is only available for document.*, image.*, and healthcare.* domains, not for audio.* or video.*.
Audio and video processing uses 5-minute segment pricing instead of per-call pricing. Both audio and video files are charged per 5-minute segments (300 seconds each), with a minimum of 2 segments. For audio: cost is 1 credit per segment for lo, 1 credit for auto, 2 credits for hi. For video: cost is 10 credits per segment for lo, 10 credits for auto, 20 credits for hi. Grounding is not available for audio or video processing.
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we’ll prorate any billing adjustments.
If you exceed your monthly credit limit, you’ll be charged our pay-as-you-scale rates for the additional usage. You can set usage alerts to monitor your consumption. Free plan users can purchase additional credits as needed.
Custom requested models and fine-tuned applications require specialized computational resources and processing pipelines. They’re charged at a fixed premium rate of 6 credits per call regardless of detail level to ensure consistent, high-quality performance for specialized use cases.
We bill using Stripe, and accept all major credit cards (Visa, MasterCard, American Express) and can arrange invoice billing for Enterprise customers.

Get started

Choose your plan and start building with VLM Run today. Need help deciding? Book a demo with our team.